Publisher: Chemmo Holdings, LLC, a Florida limited liability company.
This Acceptable Use Policy applies to every user of Troop Connect. Violations may result in content removal, account suspension or termination, preservation of records, and reporting to law enforcement where required by law.
Prohibited conduct
You agree you will not use Troop Connect to:
- Harass, threaten, dox, or bully any person.
- Post hateful content or engage in discriminatory conduct based on protected characteristics.
- Post sexually explicit material, nudity, or sexualized content involving minors. This is grounds for immediate termination, preservation of content, and reporting to the NCMEC CyberTipline under 18 U.S.C. § 2258A and to law enforcement.
- Attempt to establish inappropriate contact with any minor.
- Post threats of violence, incitement to violence, or content that celebrates violence.
- Sell or solicit regulated goods, firearms, drugs, or alcohol to minors.
- Engage in fraud, phishing, or malware distribution.
- Infringe intellectual-property rights of others.
- Impersonate another person or organization.
- Spam the service with unsolicited commercial content.
- Publish another person’s personal information without consent, including non-consensual intimate imagery.
- Circumvent moderation, safety controls, or rate limits, or interfere with the integrity or availability of the Service.
Adults-only platform — do not invite minors
Troop Connect accounts are restricted to users who are 18 years of age or older. Minors do not hold Troop Connect accounts.
If you are a leader sending invitations, you must send those invitations only to fellow adult leaders, co-leaders, parents, or guardians. Do not send Troop Connect invitations directly to a minor child’s email address or phone number. Youth participation in your organization should be represented through a parent or guardian’s account on the platform. Sending invitations to minors is a violation of this Acceptable Use Policy and may result in account suspension.
Compliance with your organization’s youth-protection rules
Many youth-serving organizations — including but not limited to Scouting America, Girl Scouts of the USA, Trail Life USA, American Heritage Girls, and various sports leagues, faith communities, and academic programs — maintain their own Youth Protection or safeguarding policies governing communication with minors, two-deep leadership, photo permissions, transportation, and related conduct.
You are responsible for understanding and complying with the youth-protection policies of every organization you participate in through Troop Connect. Troop Connect provides communication tooling and reasonable safety controls; it does not replace your organization’s policies, training, or oversight, and use of Troop Connect does not signify the platform’s assumption of those obligations on your behalf.
User responsibility for content and conduct
Troop Connect is a tool. The messages, images, documents, signatures, calendar entries, sign-up sheets, and other content that users post are the responsibility of those users and of the organization the user represents. Chemmo Holdings, LLC does not endorse, monitor in real time, or warrant the accuracy of user-generated content, and is not responsible for actions taken outside the Service in reliance on it. You agree to use the Service in good faith and to treat other users with respect.
Reporting
Long-press a message or open a profile menu and choose Report, or email safety@troop-connect.com. For urgent child-safety concerns, contact the NCMEC CyberTipline at 1-800-843-5678 or CyberTipline.org. For emergencies, call 911.
Enforcement
We may remove content, restrict features, suspend, or terminate accounts at our discretion when we determine that this Policy has been violated. We may also preserve records and notify law enforcement when required by law or where we reasonably believe action is necessary to prevent imminent harm.