These Terms of Service (the "Terms") are a binding legal agreement between you and Chemmo Holdings, LLC, a Florida limited liability company ("Chemmo Holdings," "we," "us," or "our"). They govern your use of Bedside (the "App"). By creating an account or using the App, you agree to these Terms. If you do not agree, do not use the App.
You must be at least 18 years old to create an account in Bedside. By using the App you represent that you are 18 or older and have the legal capacity to enter into these Terms.
The App supports two account roles, and a single account may operate in both roles across different circles:
When you add a Receiver by name, phone number, or email address, you represent and warrant that you have that person's permission to share their contact information with Bedside and to send them notifications on your behalf. You are solely responsible for the accuracy of Receiver information and for any consequences of contacting Receivers who did not consent. Receivers may at any time request removal by contacting admin@chemmoholdings.com or by replying STOP to any SMS.
You agree not to:
We may suspend or terminate accounts that violate these rules, with or without notice.
Sender access is unlocked by a one-time, non-recurring purchase of $4.99 USD (or local equivalent), processed through the Apple App Store. The purchase is not a subscription, does not auto-renew, and grants Sender access for six months from the date of purchase. Receiver use is free.
Per Apple's In-App Purchase rules, your purchase is associated with your Apple ID and may be restored on any device signed in to that same Apple ID by tapping "Restore Purchase" in the App. If multiple people share your Apple ID (for example through Family Sharing), the entitlement follows the Apple ID, not any individual person. You are responsible for who has access to your Apple ID.
Refunds for App Store purchases are governed by Apple's policies. To request a refund, visit reportaproblem.apple.com. We do not process refunds directly.
Prices may change for future users. Once you have purchased, your six-month access is preserved at the price you paid.
Notifications are delivered via push (Apple Push Notification Service, Firebase Cloud Messaging), SMS (Twilio), and email (SendGrid). Each of these channels is subject to factors outside our control, including carrier outages, recipient device state, app-level Do Not Disturb settings, spam filters, and network availability. We make a reasonable effort to deliver every notification but do not warrant that any specific notification will be received, received on time, or received at all. You should not rely on the App as your sole means of contacting people during a vigil.
Your use of the App is also governed by our Privacy Policy, which describes what information we collect, how we use it, and the third-party service providers (Firebase, Twilio, SendGrid, RevenueCat) we work with. Please read it before creating an account.
You may delete your account at any time by following the instructions at chemmoholdings.com/bedside/delete-account. Deletion is permanent and removes your profile, circle, and vigil event history within 30 days. Your one-time purchase entitlement is associated with your Apple ID and may be restored on a new account by tapping "Restore Purchase" in the App, subject to the original six-month term.
Bedside does not provide medical advice. Any educational content, default alert text, or update messages in the App are general-purpose and are not a substitute for advice from a licensed healthcare provider. Always consult your provider regarding hospice, end-of-life care, and bereavement support.
Bedside is a personal-notification tool, not a medical device, electronic health record, or healthcare delivery system. We are not a HIPAA Covered Entity, we do not enter into Business Associate Agreements, and we do not act as a Business Associate to any care provider, hospice, or healthcare organization. The App does not collect Protected Health Information, and any clinical content you type into a freeform message is transmitted to your Receivers as written, outside any HIPAA-regulated workflow.
The App, its design, code, trademarks ("Bedside," "Chemmo Holdings," the Bedside logo), and all related materials are the property of Chemmo Holdings, LLC or its licensors and are protected by U.S. and international intellectual property laws. You receive a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes.
The App is provided "AS IS" and "AS AVAILABLE" without warranty of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the App will be uninterrupted, error-free, secure, or that notifications will be delivered on time or at all.
To the maximum extent permitted by law, Chemmo Holdings, LLC and its officers, members, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or use, arising out of or in connection with the App, even if advised of the possibility of such damages. Our total cumulative liability to you for any claim arising out of or relating to the App will not exceed the amount you paid us (if any) in the twelve months preceding the claim, or $50 USD, whichever is greater.
You agree to indemnify and hold harmless Chemmo Holdings, LLC and its officers, members, employees, and contractors from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of (a) your use of the App, (b) your violation of these Terms, (c) your violation of any rights of a third party (including a Receiver you added without consent), or (d) any content you submit through the App.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising under these Terms or your use of the App will be resolved exclusively in the state or federal courts located in Hillsborough County, Florida, and you consent to the personal jurisdiction of those courts.
If you downloaded the App from Apple's App Store, the following additional terms apply, and govern in case of conflict with the rest of these Terms:
We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. If we make material changes we will give reasonable notice (for example, an in-app notice or an email to the address on file). Continued use of the App after changes take effect constitutes acceptance of the updated Terms.
Questions about these Terms? Email admin@chemmoholdings.com.
Chemmo Holdings, LLC
Florida, USA